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Full Stack Architect - Contact center

Company: RIBUS Group INC
Location: Cerritos
Posted on: May 4, 2020

Job Description:

RIBUS Group INC is looking for a full stack architect to build end to end business solutions and to work with one of the leading healthcare providers in US. Contact Center Architect SKILLS IBM-CMSECMEnterprise Content Management, IBM-WCM Websphere Content Management, AgileScrum. Required Minimum 10+ Yrs Five or more years working as Tech lead andor Solution Architect role in Contact center The ideal candidate must possess excellent background on Contact Center implementation. The candidate must possess excellent written and verbal communication skills with the ability and collaborate effectively with domain and technical experts in the team. Content Manager OR Content Management in (WCM ,ECM) Previous Contact Center implementation on Genesys is a huge plus but not mandatory Responsibilities Maintains active relationships with Product Owner to understand business requirements, leads requirements gathering meetings and reviews designs with the product owner Working Directly with Contact Center Department Heads and Staff Discovery of Existing Services Applications Topology Assist and Lead Contact Center migration activities Cloud Services Experience (Deployment Support) Leads multiple or large projects and facilitates large group JAD sessions for user stories Requirements Seven or more years programing with supportinginterfacing with business stakeholders experience multi-platform experience, and expert level experience with business and technical applications or any combination of education and experience, which would provide an equivalent background. Familiar with Architectural design patterns and microservices Familiar with DevOPs such as Bitbucket Bamboo Jira Confluence Experience with Test driven development Work experience in Agile (Scrum) development teams required Health care domain experience preferred but no mandatory

Keywords: RIBUS Group INC, Cerritos , Full Stack Architect - Contact center, Professions , Cerritos, California

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