Chief Organizational Communication Officer

Company: Providence Health & Services
Location: East Irvine
Posted on: July 1, 2025

Job Description:

Are you ready to lead transformative communication strategies in a dynamic healthcare environment? Do you excel at crafting compelling narratives that elevate organizational vision and engage diverse audiences? If so, we have an exciting opportunity for you! The Role: As the Chief Organization Communication Officer, reporting to the Chief Communication and External Affairs Officer, you will spearhead communication efforts across our expansive seven-state PSJH health system. This pivotal leadership role demands an innovative mindset to deliver cohesive, strategic, and impactful communication both internally and externally, thereby enhancing our reputation in the healthcare industry. What Youll Do: Strategic Planning & Execution: Guide executive leadership through complex communication initiatives with strategic insight. Shape annual communication strategies and budgets alongside the communication leadership team, ensuring resource optimization and stewardship. Drive multifaceted communication campaigns encompassing organizational storytelling, caregiver engagement, public relations, and reputation management. Transform system and division objectives into dynamic communication and marketing plans that resonate. Collaborate with marketing leadership to ensure seamless alignment between communication and marketing efforts. Manage relationships with key agency partners and tech collaborators to bolster the Providence brand and achieve communication goals. Develop and refine communication channels, tools, and platforms that effectively convey key messages and updates from leadership, maintaining organizational voice both internally and externally. Public Relations & Thought Leadership: Lead national public relations efforts, cultivating relationships with top-tier media and executing proactive PR strategies for clinical initiatives. Establish thought leadership platforms for Providence executives, amplifying their presence among internal audiences and on the national stage. Champion Providence’s voice in national discourse, enhancing visibility through strategic awards and events. Legislative Advocacy Communication: Partner with government affairs to design strategic communication support that advances advocacy agendas. Execute community and governmental relationship-building plans to ensure unified messaging across all regions and business lines. Stakeholder & Community Engagement: Coordinate with diverse teams and stakeholders to align messaging strategies with community partners. Support regional communication leaders in handling issues such as crisis communication, mergers, and reputation management. Strengthen connections with local, state, and federal government entities, fostering partnerships with business and community leaders. Integrate Providence Mission and core values into all communication materials and relationships. Team Leadership & Supervision: Oversee comprehensive communication streams, including internal communication, public relations, advocacy, and more. Cultivate a culture of excellence within your team, focusing on service, quality, and innovative thought leadership. Elevate caregiver engagement across roles and seniority levels, ensuring adherence to the corporate brand and excellence standards. Additional Responsibilities: Manage the Providence TV studio, guaranteeing productions reflect the organization’s brand. Champion new strategic initiatives, such as health equity and environmental stewardship, through effective communication strategies. Communicate the vision of Health for a Better World through impactful strategies and programs. What Youll Bring: Bachelor’s Degree in Healthcare, Marketing, Journalism, or Public/Media Relations. Master’s Degree preferred. Over 10 years of experience in communications and/or marketing, with senior leadership exposure. Proven skills in strategy development, crisis communication, and relationship management. Visionary thinking coupled with creativity and motivation to drive innovation. Ability to collaborate with senior management, consulting firms, media, and community leaders effectively. Demonstrated competence in leveraging communication to support strategic Health System goals. A commitment to embodying and promoting Providence’s Mission and core values. Confidentiality, service excellence, and positive interpersonal relations. Adept at translating abstract concepts into clear communications strategies. Responsive to a constantly changing healthcare landscape, with keen judgment and cognitive skills. Why Join Us? Make a Meaningful Impact: Be part of an organization that is reshaping healthcare and enriching lives. Harness Your Potential: Benefit from the autonomy and support needed to realize innovative ideas. Collaborate with Exceptional Talent: Work with dedicated professionals committed to excellence. Excel in a Dynamic Environment: Thrive amidst the challenges and opportunities in a fast-evolving industry. Are You Ready to Lead and Inspire? If youre a visionary leader with a passion for communication and healthcare, we invite you to apply! Join our team and help us pave the way for a healthier, brighter future for all. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Pay Range: $ $370K - $ $440K The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Keywords: Providence Health & Services, Cerritos , Chief Organizational Communication Officer, PR / Public Relations , East Irvine, California