Outbound Member Services Advocate
Company: VirtualVocations
Location: Vista
Posted on: May 16, 2025
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Job Description:
A company is looking for an Outbound Member Services
Advocate.
Key Responsibilities
Educate members on products, policies, and procedures through
various communication methods
Act as a resource for complex issues, coordinating research and
resolution efforts
Maintain documentation for tracking and reporting purposes, and set
daily goals for issue resolution
Qualifications
Required: High School Degree or equivalent
Preferred: Bachelor's degree or equivalent relevant work
experience
Required: 2-4 years of experience in a Member Experience team or
similar role
Solid knowledge of health plan products and processes
Preferred: Knowledge of medical terminology
Keywords: VirtualVocations, Cerritos , Outbound Member Services Advocate, Other , Vista, California
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here to apply!
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