Trainee Apprentice Product Support
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Trainee Apprentice - Product Support
Specialist.
Key Responsibilities
Learn and assist in monitoring support queues (phone, email, chat,
and ticketing system)
Support in documenting customer issues and resolutions in the
internal ticketing tool
Help with basic troubleshooting of applications and technologies
under guidance
Required Qualifications
Recent graduate or final-year student pursuing a degree/diploma in
Computer Science, Information Technology, or related field
Basic understanding of Windows OS and Microsoft Office 365
Willingness to learn basic troubleshooting and remote desktop
tools
Basic knowledge of technical support concepts is encouraged
Keywords: VirtualVocations, Cerritos , Trainee Apprentice Product Support, Other , Vista, California
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