Level 1 WMS Support
Company: Bergen Logistics
Location: Cerritos
Posted on: March 16, 2023
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Job Description:
Job Description Our WMS handles all production aspects, and as
such is central to day-to-day operations and overall business
goals. The main responsibility of this position will be to support
and troubleshoot issues with our proprietary Warehouse Management
System (WMS). Duties and responsibilities Manage, prioritize, and
resolve issues and work requests through our ticketing system
Troubleshoot and resolve software issues not related to coding
Learn our in-house Warehouse Management System Participate in the
integration of new customers to our system via methods such as CSV,
FTP, and API Assist in the QA testing of new functionality for our
Warehouse Management System Train users on new application features
Document application features and processes Proactively identify
opportunities for system and process improvements Requirements
Self-Motivated & Detailed Oriented Experience with PL/SQL (Oracle),
or other SQL languages Strong problem solving and troubleshooting
skills Strong Interpersonal Skills Strong communication and
customer service skills Strong time management, multi-tasking,
prioritization, and organizational skills Experience with the
Microsoft Office Suite of applications (Word, Excel, PowerPoint,
and Outlook). College Degree or Equivalent experience Ability to
work on a team or independent Preferred Skills E-Commerce platform
knowledge (Magento, Shopify, etc.) Experience with ticketing
systems such as Zoho and Jira Understanding of basic warehouse
workflows Experience with C#.NET, VB.NET, and ASP.NET Knowledge of
fulfillment workflows and/or procedures Benefits
Keywords: Bergen Logistics, Cerritos , Level 1 WMS Support, Other , Cerritos, California
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