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Field Auto Adjuster

Company: Allstate
Location: Cerritos
Posted on: November 25, 2022

Job Description:

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them. Job Description
Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.
This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as a Field Auto Adjuster in Cerritos, CA and be part of our dynamic team!

A Day in the Life:
This role is responsible for Field work in the Cerritos, CA area
Communicate empathetically with customers and help them through the process in a fast, fair and easy manner.
Confirm location and complete an assessment of customer's vehicle including inspecting damages, taking photos, locating parts, and writing estimate.
When you are not in the field, use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
Provide copy of estimate to customer and / or to the repair facility and issue payment for damages if warranted
Upload photos and estimate and document file with notes regarding decision-making process
As needed, evaluate the total loss value of a non-repairable vehicle for customers, assess salvage value, and settle total loss
Negotiate claim settlements with customers in accordance with business unit standard methodologies.
Use data and analytics to tell a story and influence decision making
Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually.

You're provided with comprehensive training:
We cover the cost to help you study for and earn your license
We offer full paid virtual training plus on the job training
Ongoing training opportunities for continuous improvement Job Qualifications

You're a great Match for this Role if:
High School Diploma/GED or higher (Bachelor's Degree preferred)
You have 18 months or more of Auto Estimating / Body Shop / Insurance experience
You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell
You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples' lives through outstanding customer service
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
You're an empathic, upbeat and friendly self-starter
You're excited about solving problems and coming up with creative solutions
You're organized and able to multi-task in a fast-paced environment
You're known for clear and professional communication - both written and verbal
Being bilingual and/or having prior military experience is a plus
This position is not available for Alaska and Hawaii residents

We Offer:
Company Vehicle (vehicle dependent on mileage and area of coverage)
Company provided laptop and smart phone
A culture of learning where you can expect to develop foundational skills for the future
Opportunities for both personal and professional development
Leadership teams that are communicative and understanding
Impactful work by serving customers and the community in times of need
A culture in which you dress for your day
Recognition and advancement opportunities
Paid Time Off, 401(k) and pension
Medical, Dental, and Vision coverage
Learn more about Allstate benefits @ https://allstategoodlife.com Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Licensing required; multiple markets preferred. Required to obtain required licenses within 60 days of hire.
Sign On Bonus
$5,000 New Hire Sign On Bonus!
Licensing Sign on Bonus - You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Compensation offered for this role is $56,600-$82,500 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands -.
As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate's benefits, visit allstate.jobs/benefits/
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO is the Law" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keywords: Allstate, Cerritos , Field Auto Adjuster, Other , Cerritos, California

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