Retail Sales Associate
Company: American Freight
Location: Cerritos
Posted on: June 24, 2022
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Job Description:
Full Job Description The Consultative Sales Associate is
responsible for enhancing the experience of customers and driving
profitable sales by providing proactive consultative sales
assistance and support to the customer, achieving department
standards and goals, and performing sales-support activities to
maintain a clean, in-stock, orderly and well-merchandised sales
floor for conducting sales activities. Candidate must have day,
evening, and weekend availability to work. The Consultative Sales
Associate will also: Identify customer needs and provides
appropriate solutions using approved selling practices and
guidelines Meet or exceed associate performance standards
consistently Understand website navigation, and proactively
leverages technology in order to facilitate the customer experience
and provide customer solutions when the product is not available in
the store Maintain current knowledge of merchandise lines; product
features, benefits and availability; Sears Advantages, such as the
price match and price protection policies; and, if applicable,
delivery, installation and/or service options to respond to
customer needs Optimize credit, gift card, Shop Your Way Rewards
and multi-channel opportunities (and, where applicable, Protection
Agreements, Sears Purchase Protect, delivery, installation and
other miscellaneous income opportunities) Process customer
transactions in the Point of Sale system, including sales, returns
and exchanges in accordance with authorized procedures Complete
required training in the expected timeframe, and participate in
ongoing learning opportunities Partner with other selling and sales
support associates and cashiers to provide superior customer
service (i.e., locate merchandise, assist customers, answer phones
and ring register) Perform other duties as assigned...
Keywords: American Freight, Cerritos , Retail Sales Associate, Other , Cerritos, California
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