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Channel Managed Services Specialist - Spectrum Ent

Company: Humanity
Location: Cerritos
Posted on: May 10, 2022

Job Description:

Job DescriptionCompany Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated.

If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you.

Company Name: SpectrumJob Description

At a glance:

  • Do you desire a competitive base salary with an uncapped commission and a $5,000 signing bonus?
  • Are you a client-focused managed services expert talented in driving product introduction rates within the business-to-business (B2B) technology industry?
  • Can you commit to a technical position supporting a successful sales cycle through client network evaluations and cost-effective solutions? Our company:

    At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

    Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.


    As a Managed Services Specialist, you exceed client expectations by anticipating their technical questions and concerns. Using consultative sales techniques, you solve complex client technical needs with Spectrum Enterprise simple networking solutions. You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products. You have a developed ability for identifying and highlighting areas of improvement for clients and putting together cost-effective combinations of our Managed Network Services, Hosted Voice and SD-WAN solutions.

    You combine your technical expertise with an understanding of each client's current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities. You possess a keen ability to identify roadblocks and overcome obstacles to successfully meet your sales goals. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to the Manager of MSS Commercial for goals, guidance and assistance.

    Position benefits:
    • Competitive salary with sales incentives.
    • $5,000 signing bonus (external hires only)
    • Health, vision and dental insurance.
    • 100% company match 401(k) up to 6%.
    • Company funded retirement accumulation plan for an additional 3%.
    • Education assistance.
    • Pretax childcare spending account.
    • Paid holidays, vacation days, personal days and sick days.
    • Employee discount on spectrum services where available.What you will do:
      • Be an impactful member of the Managed Services sales team by meeting or exceeding monthly sales and revenue goals selling Managed Router and Firewall services, Hosted Voice solutions, and Software-Defined Wide Area Network (SD-WAN) technology-based solutions.
      • Drive sales of the Hosted Voice, MS and SD-WAN product sets by serving as an experienced, focused, performance-driven regional brand ambassador.
      • Enhance the available products by partnering with product teams in the development and advancement of service attributes.
      • Increase our sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
      • Self-generate leads through networking, cold calling, premise visits and industry events being mindful of new and upsell opportunities.
      • Exceed sales goals by serving as a technical solutions sales expert and developing and implementing a sales plan that creates client-centric solutions.
      • Present C-level executives and business owners highlights of product features by conducting demonstrations.
      • Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
      • Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
      • Encourage long-term client retention by working with the Account Management team to ensure a timely handoff of sold accounts for ongoing management.
      • Maintain an accurate sales database to report sales activity and client information.
      • Develop key sales skills by attending sales meetings and participating in training sessions.
      • Perform additional duties related to the position as assigned.Required keys for success:
        • Three or more years of experience in premise-based sales of Data, Hosted Voice and Managed Service solutions.
        • Five or more years of telecommunication B2B experience.
        • Proven history as a top sales performer and closer exceeding revenue goals.
        • Ability to prospect independently and in a team format.
        • Expert in Managed Network Service Solutions, specifically Hosted Voice, Managed Router and Managed Security.
        • Track record of presenting to C-suite executives such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners with the ability to develop client-centric solutions and deliver proposals.
        • Skilled in quickly conducting consultative analysis and providing recommendations.
        • Familiar with Salesforce or other client relationship management (CRM) and billing systems.
        • Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
        • Coachable with an entrepreneurial spirit and the ability to work independently.
        • Valid driver's license, a safe driving record and availability to travel.
        • Fluent in written and spoken English.How you will stand out from the crowd:
          • Three or more years of selling SD-WAN and service-based solutions in a B2B environment.
          • Experience with local area network (LAN) and wide area network (WAN) technologies, Managed Router and Firewall services, Hosted Voice solutions, SD-WAN technology and Cloud-based solutions.
          • Positive attitude and confident when presenting technical information to high-level clients.
          • Deadline-driven with the ability to multi-task and manage change within a fast-paced and dynamic team environment.
          • Ability to establish trusted consultative relationships with clients.
          • Desire to maintain knowledge of the industry and emerging technology trends.
          • Effective written and spoken English communication skills with all levels of an organization.Your education:
            • Bachelor's degree in a business-related field or an equivalent combination of education, training and experience (required).
            • Cisco, Broadsoft, Fortinet, Nuage or Metro Ethernet Forum certifications (required).

Keywords: Humanity, Cerritos , Channel Managed Services Specialist - Spectrum Ent, Other , Cerritos, California

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