Sales and Support Specialist
Company: Control4 Corporation
Location: Cerritos
Posted on: May 10, 2022
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Job Description:
Established in 2005 and based in Charlotte, North Carolina, Snap
One is a manufacturer and exclusive source of A/V, security,
control, networking, and remote management products for
professional integrators. An industry leader in the pro-install
channel, Snap One helps integrators build their businesses by
providing a wide range of high-quality products, easily accessible
through an intuitive website and backed by award-winning service
and support. With a vast catalogue of todays most popular brands,
Snap One is the premier choice for professional installers across
the globe. With 28 pro stores in the US, Snap One blends the
benefits of ecommerce with the convenience of local stores.
Additional information about Snap One and its products can be found
at www.snapone.com.In recent years Snap One has acquired numerous
regional distributors, such as Allnet, Volutone, MRI and CPD,
enabling it to deliver additional best-in-class products through
its award-winning ecommerce platform and brick-and-mortar Snap One
Pro stores. The new unified company offers what the individual
companies could not provide on their own, creating new value for
the company, its partners, and customers. Reporting to the Branch
Manager the Sales and Support Specialist will be responsible for
order processing, assisting customers with will call, consultative
selling and design assistance. The candidate must be comfortable
working in a fast-paced environment that is customer service
oriented. The position will require a multitasking, forward
thinking, efficient and productive go-getter.+ Provide
best-in-class customer service+ Maintain an awareness of all
product knowledge information, promotions and vendor training+
Place outgoing calls to known or unknown customers based on
initiatives and existing work+ Demonstrate use and operation of
product and recommend products to customers and answer questions+
Accurately and efficiently, complete all sales transactions which
include processing invoices, returns, receiving and processing
cash, checks and credit card payments+ Provide information
regarding warranties, manufacturing specifications, care and
maintenance of product and delivery options+ Assist in floor moves,
product, display maintenance, replenishing product and store
housekeepingRequired Qualifications+ High School Diploma or
equivalent+ 2+ years customer service/sales experience+ Proven
ability to multi-task, this includes ability to understand multiple
products and multiple levels of benefits within each product
Preferred Qualifications+ Previous Audio Visual Knowledge +
Knowledge of advance networking+ Familiar with and able to program
control systems including: RTI, Control4, Savant, Creston, Lutron,
Holm, etc.Job ID: 2022-2087 External Company URL:
https://snapone.com/ Street: 16315 - Piuma Ave
Keywords: Control4 Corporation, Cerritos , Sales and Support Specialist, Other , Cerritos, California
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