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Client Support Representative

Company: Eclipse California
Location: Cerritos
Posted on: May 2, 2021

Job Description:

Client Support Representative Are you customer-focused, personable, resourceful, and looking to start your career with a leading provider in customized promotional marketing, advertising, sales, and brand marketing strategies?We are one of the top providers of promotional brand marketing services in the local area, and we are seeking a Client Support Specialist to join our growing team of customer satisfaction devoted professionals! Job Description: This Entry Level Client Support Specialist is primarily focused on providing on-site consulting & brand awareness/sales support to customers during each of our client s customized promotional marketing campaigns. Supporting the customer satisfaction efforts of each campaign, you will provide general support to customers and analyze their product/service needs to make brand to consumer connections that ultimately result in the sale of either a featured product or service being promoted by the marketing campaign efforts. Full Training! This Entry Level Client Support Specialist position will begin with an intensive 6-8 month training program designed to teach you all aspects of the promotional marketing business and specific functions in relations to the business involving customer support, client acquisition & care, entry-level sales management, advertising & brand awareness, and marketing strategy. This training program is designed to give you the skills you need to be successful in this entry-level role and prepare you for potential management opportunities. Requirements:If you meet the below requirements and are looking to launch your career with a great company that rewards hard work and success, this is the ideal opportunity for you!

Comfortable interacting and communicating with customers in personDesire to succeed and willingness to learn from the ground upExcellent customer service skills with the ability to maintain a professional demeanor at all times regardless of the situationDemonstrated a heightened sense of urgency in resolving customer issues to achieve a positive communication environment with customers continuallyStrong organizational, time management and prioritizing skills to ensure that productivity and quality service level established by the Company are metSelf-motivated with the ability to work effectively in a team environmentEmpathetic to customers and the ability to identify and overcome areas of delay that could impede resolving issues within set deadlines and acceptable service guidelinesPrevious experience in a customer or client service-related support/associate role is preferredStudy in the areas of marketing, advertising or sales promotion is an asset Apply Now! Associated topics: assistance, desktop, help, information technology support, technical support, technical support specialist, technician, technician i, technician iv, technology

Keywords: Eclipse California, Cerritos , Client Support Representative, Other , Cerritos, California

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