Dedicated Fleet Manager
Company: CRST Expedited, Inc.
Location: Baldwin Park
Posted on: February 16, 2026
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Job Description:
Job Description Job Description CORPORATE OVERVIEW: CRST The
Transportation Solution, Inc. is delivering promises and driving
success so we can all have what we need to live and thrive. We need
talented individuals to help us bring this vision to life. CRST'S
DEDICATED SOLUTIONS division is focused on service excellence to
retailers and producers who need consistent, dependable,
high-quality delivery services. We provide customers the
flexibility of a private fleet, without the expense. Dedicated
Solutions is divided into East and West divisions. JOB SUMMARY :
The Dedicated Fleet Manager is accountable for the day-to-day
operational and financial performance of assigned customer
accounts, ensuring safe, efficient, and reliable service execution.
This role manages daily driver and load activity, partners closely
with customers and internal teams, and drives operational
excellence through proactive communication, safety leadership, and
disciplined decision-making that supports service, utilization, and
profitability goals. WORK LOCATION : Irwindale, CA SCHEDULE: Monday
through Wednesday and Friday/Saturday 1130AM – 830PM COMPENSATION:
$73,221 - $117,203 is the full starting salary range (Pay
Bi-Weekly) *A final amount is dependent on factors including prior
relevant experience, knowledge, and location. Typically, selected
candidates are hired at a rate between the minimum and midpoint of
the range ESSENTIAL DUTIES AND RESPONSIBILITIES : Operational
Leadership and Performance: Oversee daily operations and
performance of dedicated drivers to ensure safety, compliance, and
on-time delivery of customer freight Team Leadership and
Development: Lead, coach, and support drivers to promote
engagement, retention, and consistent execution of service
expectations Customer Relationship Management: Foster a
collaborative relationship with the customer by maintaining regular
communication, addressing service needs, and identifying
opportunities to improve efficiency and satisfaction Financial
Accountability: Monitor and manage the financial performance of
assigned account(s), including driver pay, overtime, equipment
utilization, and cost control to achieve profitability goals Safety
and Compliance: Promote a safety-first culture by ensuring
adherence to Department of Transportation (DOT) and Hours of
Service (HOS) regulations, as well as company and customer safety
standards Performance Monitoring and Analysis: Track and analyze
key performance indicators such as service, utilization, and
retention; implement corrective actions to meet performance targets
Cross-Functional Collaboration: Partner with planning, maintenance,
and leadership teams to align operations, resolve challenges, and
optimize resource utilization Continuous Improvement: Identify and
implement process improvements to enhance operational efficiency,
service quality, and driver satisfaction Availability: Maintain
flexibility to support operations beyond standard business hours as
needed to ensure service continuity and customer satisfaction
Travel: Travel may be required; the amount of travel will vary by
role Accountability and Reliability: Maintain regular and reliable
attendance while performing other duties as assigned to support
team and business needs REQUIREMENTS : Education: High school
diploma or equivalent Physical Requirements: Work is performed in
an office environment. Activities include sitting, standing,
walking, lifting up to 20 pounds, using standard office equipment,
and communicating with colleagues or customers. Reasonable
accommodations may be provided. (Omit if not applicable)
Experience: Proven experience in transportation or fleet operations
with accountability for service and financial results Customer
Management: Demonstrated success building and maintaining customer
relationships Analytical Skills: Ability to analyze operational and
financial data to identify issues and solutions Leadership: Strong
communication, decision-making, and organizational skills to
influence outcomes across teams PREFERRED QUALIFICATIONS :
Education: A four-year degree or applicable work experience with
demonstrated success Experience: Experience managing customer
accounts or dedicated operations with measurable performance
outcomes Financial Acumen: Proficiency in analyzing financial data
and implementing strategies to improve profitability Technology:
Familiarity with transportation management systems and data
reporting tools Continuous Improvement: Ability to drive process
efficiency and develop action plans based on KPIs CRST CORE VALUE :
Safety at the Core of All We Do – Integrity in Every Decision and
Action – Commitment to the Success of Employees, Customers, Agents,
Contractors, and Communities EEO STATEMENT : CRST The
Transportation Solution, Inc. is an equal opportunity employer. We
consider all qualified applicants for employment without regard to
age, color, creed, disability, genetic information, military or
veteran status, national origin, race, religion, sex, or any other
status protected by applicable federal, state or local laws.
Keywords: CRST Expedited, Inc., Cerritos , Dedicated Fleet Manager, Logistics, Transportation & Drivers , Baldwin Park, California
