Pharmacy Technician Specialist
Company: Skilled Nursing Pharmacy
Location: West Covina
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) Dental
insurance Health insurance Paid time off Vision insurance POSITION
SUMMARY: Under the supervision of a Licensed Pharmacist, the
Pharmacy Technician is capable of performing the following duties:
Prepare, count, label, package and dispense pharmaceuticals for
Pharmacist approval. Prior authorizations. Inventory and restock
emergency boxes. Receives, enters, processes, and maintains orders
in the computer system. RESPONSIBILITIES: Independently manage
prior authorization process. Courteously assists all customers.
Assists in answering telephones and provides excellent customer
service on the telephone. Represent the pharmacy in a professional
and courteous manner in all interactions with patients. Identify
and assess customers needs Assist in resolving patient concerns and
complaints. Determine correct resolution to patient complaints,
take corrective action, and monitor results. Communicate with
physicians for refill approvals when necessary. Work with doctors
offices to collect and review patient information and other
relevant information to ensure accurate admissions and
re-admissions. Resolve Patient coverage issues - including
verifying insurance, benefits investigation, and Prior
Authorizations. Ensure proper billing to insurance companies and
other third-party payers Monitoring incoming order queue and input
same into the computer in a timely manner. Input all patient
pertinent information into the computer system checking entries for
accuracy. Input medication orders (new or refill) into computer.
Calculates and/or verifies the correct dosage based on the
prescription. Represent the pharmacy in a professional and
courteous manner in all interactions with patients. Maintain strict
attention to detail in prescription filling duties. Fill, label,
and package medications following pharmacy procedures. Maintain
strict attention to detail in prescription filling duties. Monitor
and maintain appropriate inventory level. Minimize Fill on Arrivals
(FOA) orders. Restocking inventory. Monthly check expiration dates
of medications. Manage expired, recalled and returned medications.
Replenish supplies daily. Monitor and record temperatures as
dictated by policy and procedures. Follow all applicable government
regulations including HIPAA. Participate with corporate scheduled
physical inventories. Follow predetermined company policies and
procedures regarding controlled substances; ensures compliance with
state federal and other regulatory agencies; requirements and laws.
Supports compliance with all appropriate policies procedures safety
rules and DEA regulations. Follow Drug Supply Chain Security Act
(DSCSA) requirements. Participate in surveys conducted by
authorized inspection agencies. Participate in the pharmacys
Performance Improvement program as requested. Standard retail
pharmacy technician duties. QUALIFICATIONS: To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. TRAINING: New hire
training will take place in Glendale, CA before moving to the home
office of West Covina, CA.
Keywords: Skilled Nursing Pharmacy, Cerritos , Pharmacy Technician Specialist, Healthcare , West Covina, California
