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Medical Assistant NC - Retail *FT Days*

Company: Providence Health & Services
Location: Cerritos
Posted on: November 23, 2021

Job Description:

Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.
Providence is calling a Non-Certified Medical Assistant - ExpressCare Californial (0.9 FTE, Day Shift) to Express Care MSO in Cerritos, CA.
Please upload a current resume reflecting all relevant experience.
We are seeking a Non-Certified Medical Assistant - ExpressCare California who will work closely with a team of staff including physicians and advanced level providers to ensure the delivery of high quality patient care. MA duties include assisting with exams and procedures, administering medications, and performing tests under the supervision of a licensed medical provider. The MA is also responsible for front desk, patient registration, insurance billing and payment collection/cashiering in addition to their patient care responsibilities. Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.
In this position you will have the following responsibilities:
Responsible for providing quality clinical care to patient

Identify daily operational and clinical issues to ensure clinics operational readiness.

Escalate to management for issue resolution as needed.

Maintain confidentiality of records, patient, employee and medical center information at all times, secured from general public access.

Schedule patients appointments

Monitor and manage the appointment schedules daily

Provide general information to patients including but not limited to financial policies, registration requirements, insurances, etc

Coordinate referral preparation, approval and distribution

Organize, stock and maintain an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas

Oversee that patient waiting areas are clean and well-maintained

Greet and check-in the patient

Verify patients information and co-pay

Research patient information within the systems provided

Collect and verify accurate and complete demographic information from patient or family member

Perform patient intake screening and/or makes arrangements for additional diagnostic testing or referral for appropriate provider and set an appointment.

Identify urgent or emergent situations and notifies the provider. Provide appropriate care, including patient mobility assistance, based on the various conditions and needs of the broad diversity of patients

Capture patient information including but not limited to height, weight, drug allergies, current medications and the presenting problem

Document patient information collected, care given, treatments provided and related charges

Process all clerical records for clinic patients including cashiering, as well as completion of encounter forms and patient charts

Assist physicians/providers during examinations and procedures, anticipating needs

Instruct patients on the collection of samples and other test

Conduct or assist with diagnostic tests and procedures including but not limited to capturing vitals, drawing blood and obtaining samples

Under MA certification authorization and by Provider order, administer medications including oral, subcutaneous, intramuscular or intradermal medication / inoculations

Label, transport and store hazardous waste

Update established patient files as necessary

Transcribe chart notes in real time from providers

Direct flow of patients and calls to the appropriate care team.

Refer the patient to the billing department as needed

Assists with patient phone messages/tasks and documents. Conduct callbacks, when guided

Manage patient flow ensuring enough time for patient and family education

Facilitate communication between patients, providers, clinic staff, internal and external customers to support patient care

Active involvement in improvement of work processes.

Participate in and facilitates change processes

Complete annual mandatory education review and competency program.

Attend and actively participate in mandatory clinical/business department meetings/in-services, staff meetings and assigned committees

Perform opening and closing duties for the clinic

Required qualifications for this position include:
Experience providing a high level of customer service in a fast paced healthcare environment, including handling confidential data with discretion.

Current Basic Life Support (BLS) card must be from the following authorized governing bodies: American Heart Association (AHA) - (BLS Provider), American Red Cross (ARC) - (BLS for Health Care Provider), or Military Training Network (MTN) (Healthcare Provider).

Ability to pass proficiency testing following Epic EMR training.

Preferred qualifications for this position include:
Graduation from Certified MA Program.

Minimum of 6 months recent experience working as a Medical Assistant.

Electronic Medical Records (EMR) experience.

Bilingual in Spanish

Knowledge of insurance and insurance industry practices

About the hospital you will serve.
Express Care is your faster way to well! Express Care Clinics offer same-day appointments and extended hours seven days a week. We're here when you need care for the stuff you just can't treat at home. In addition, Express Care Virtual offers same-day, on-demand, video visits with trusted health care providers. Come see us when you want fast care from folks who know health.Providence Health & Services is further developing its physician integration strategy. As part of this growth, Providence Saint Johns Medical Foundation came into flourishing. Saint Johns Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission
As expressions of Gods healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
About Us
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: Full-time
Shift: Day
Job Category: Medical Assistant
Location: California-Cerritos
Req ID: 317946

Keywords: Providence Health & Services, Cerritos , Medical Assistant NC - Retail *FT Days*, Healthcare , Cerritos, California

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