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Quality Improvement Program Manager

Company: Elevance Health
Location: Cerritos
Posted on: May 15, 2023

Job Description:

JR69794 Quality Improvement Program Manager Responsible for the development and ongoing management of one or more complex multi-faceted cross-functional programs within the Quality Improvement Department. Program managers typically support business strategies through an integrated portfolio of internal cross-functional/external provider-facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional program. How will you make an impact:

  • Establish and expand on provider partnerships; manages the overall network clinical quality performance and identify opportunities to improve; collaborate with providers to improve performance; manage and implement Quality Improvement provider-facing programs from end-to-end; develop program budget and success metrics; ensure the program meets its stated objectives; and provides subject matter expertise in response to day-to-day business issues.
  • Researches applicable subject matter practices and remains aware of industry trends.
  • Manages cross-functional stakeholder relationships and partners with corporate and regional business areas.
  • Coordinates training related to the provider-facing program; develops program success measures and performs periodic assessments of program success. Minimum requirements:
    • Requires a BA/BS and a minimum of 5 years of Quality Improvement experience in program/project management; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences:
      • Graduate degree in healthcare preferred (e.g., MHA, MPH).
      • Previous provider experience preferred.
      • Quality Improvement preferred (HEDIS, CAHPS, Medicare Stars, Medicaid PQIP/Shared Savings Programs).
      • Project management and/or Lean Sigma certification preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $125,005 to $150,006. Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Keywords: Elevance Health, Cerritos , Quality Improvement Program Manager, Executive , Cerritos, California

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