Director, MSS Enterprise - Spectrum Enterprise
Posted on: November 23, 2020
At a glance:
--- Are you a self-motivated business-to-business (B2B) expert
skilled in developing and executing enterprise-level growth
strategies for Managed IT solutions?
--- Can you commit to a leadership position leading a team of voice
and data Sales Overlay Specialists to meet or exceed sales
--- Do you desire an influential role in shaping the progress of a
At Spectrum Enterprise, our goal is to foster an engaging work
environment that encourages our team members to reach their full
potential. We promote a culture of excellence that celebrates
diversity, innovative thinking and dedication to consistently
exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a
national provider of scalable, fiber technology solutions serving
America's largest businesses and communications service providers.
The broad Spectrum Enterprise portfolio includes networking and
managed services solutions: Internet access, Ethernet access and
networks, Voice and TV solutions. Spectrum Enterprise's
industry-leading team of experts works closely with clients to
achieve greater business success by providing solutions designed to
meet their evolving needs. More information about Spectrum
Enterprise can be found at enterprise.spectrum.com.
As the Enterprise Director of Managed Services Specialist,
Enterprise, you are passionate about exceeding sales quotas for the
Spectrum Enterprise Managed IT Solutions portfolio. You excel at
driving sales and penetration rates for Unified
Communications-as-a-service (UCaaS), Managed Router, Managed
Security, Software-Defined Wide Area Network (SD-WAN) and Cisco
Meraki. You focus on leading a team of voice and data Sales Overlay
Specialists through the development, definition and positioning of
growth strategies across multiple sales channels.
You maximize the Managed Services department through collaboration
with Product, Sales, Marketing and Operations stakeholders. You
increase sales across the Managed Service portfolio by identifying
Sales training gaps, facilitating knowledge transfer and engaging
early in the selling process. Your role complements the direct
Sales and Sales Engineering teams, and you receive sales quota
retirement for targeted products. You thrive in an office
environment and feel comfortable traveling to engage with clients
and achieve company objectives. You report directly to the Senior
Director of Sales Engineering for goals and guidance.
--- Competitive salary with a long-term incentive plan.
--- 100% company match 401(k) up to 6%.
--- Pretax childcare spending account.
--- Paid holidays, vacation days, personal days and sick days.
--- Employee discount on spectrum services where available.
What you will do:
--- Be a motivating leader of the Sales Overlay Specialist team by
coaching teams to achieve or exceed monthly revenue goals.
--- Increase sales productivity through the decisive management of
daily activities, including recruiting, training, motivating and
developing the team into a productive, cohesive unit.
--- Stimulate sales growth by expanding on current programs and
identifying new potential client engagements using all available
--- Accelerate the adoption of the Spectrum Enterprise Managed
Services portfolio through the development and execution of the
market development plans.
--- Recognize high value sales opportunities and develop winning
strategies to close deals.
--- Work in conjunction with Sales, Sales Engineering, Sales
Enablement, Marketing and Product leadership to develop and execute
overarching team selling strategies.
--- Represent Spectrum Enterprise by participating in industry
trade shows, technology symposiums and other field marketing
--- Improve service attributes by engaging with Product during the
development and advancement stages.
--- Drive efficiencies through collaboration with Operations and
--- Inform senior leadership through the development and
distribution of weekly sales summaries, reports and analyses.
--- Ensure all teams are effectively conducting job
responsibilities by leading sales team meetings and facilitating
one on one review of activity and performance.
--- Maximize the sales cycle by ensuring managers are engaging with
the direct sales teams and implementing the white space and
acquisition selling strategies.
Required keys for success:
--- Five or more years of experience in managing Managed Services
managers with a proven track record of meeting and exceeding sales
--- Ten years of Enterprise level account telecommunications sales
--- Track record of leading teams focused on selling local area
network (LAN) and wide area network (WAN) technologies, Managed
Router and firewall services, Hosted Voice, SD-WAN and cloud-based
--- History of selling the Cisco Meraki product suite or similar
--- Confident when preparing and conducting product presentations
during consultative meetings with C-level leaders and business
--- Experience motivating and inspiring teams to overachieve while
organizing, implementing and maintaining sales goals.
--- Expert in telecommunications networking technologies.
--- Strong business analysis skills using Microsoft Office tools
and a client relationship management (CRM) program, such as
--- Valid and active state driver's license, safe driving record
and the availability to travel up to 70 percent of the time.
--- Proficient in Microsoft Word, Excel, PowerPoint, Outlook and
--- Effective written and spoken English communication skills with
all levels of an organization.
--- Bachelor's degree in a business-related field or an equivalent
combination of education, training and experience (required).
--- Cisco Certified Network Associate (CCNA), Cisco Certified
Network Professional (CCNP), Avaya Certified Solution Specialist
(ACSS), Avaya Certified Design Specialist (ACDS), Avaya
Professional Design Specialists (APDS), Avaya Professional Sales
Specialists (APSS) or Convergence Technologies Professional (CTP)
--- Broadsoft, Fortinet, Nuage or Metro Ethernet Forum (MEF)
Keywords: SPECTRUM, Cerritos , Director, MSS Enterprise - Spectrum Enterprise, Executive , Cerritos, California
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