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Network Engineer III, Managed Voice Trunking Restoration, Spectrum Enterprise

Company: Spectrum
Location: Cerritos
Posted on: March 20, 2023

Job Description:

At a glance:

  • Are you a client-focused session initiation protocol (SIP) and primary rate interface (PRI) trunk engineer proficient in issue isolation and resolution?
  • Can you commit to a technical position providing expertise to resolve voice trunking service interruptions while enhancing the client experience?
  • Do you desire a competitive salary with lucrative benefits and a focus on professional development?Our company:At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.Highlights:Using your sharp technical skills and client-centric focus, you efficiently and effectively resolve complex technical issues for PRI and SIP Enterprise clients. As an experienced Voice Network Engineer, you excel at engaging with the client and collaborating with technical support teams to troubleshoot issues while providing a high-quality client experience. You ensure the successful resolution of issues by working with all necessary upstream boundary teams. You enhance the team's mean time to repair (MTTR) through detailed monitoring and collaboration. You thrive in an office environment working with multiple teams across the company simultaneously. Depending on company needs, you may be part of an on-call rotation as part of a 24/7 network operations environment. You report to the Manager of Network Engineering, Managed Voice Trunking Restoration for goals, guidance and assistance. Position benefits:
    • Competitive salary with bonus.
    • Health, vision and dental insurance.
    • 100% company match 401(k) up to 6%.
    • Company funded retirement accumulation plan for an additional 3%.
    • Education assistance.
    • Pretax childcare spending account.
    • Paid holidays, vacation days, personal days and sick days.
    • Employee discount on Spectrum services where available.What you will do:
      • Encourage company-wide excellence and growth by supporting all technical efforts to enhance the client experience.
      • Drive network engineering projects by participating in planning the network architecture.
      • Complete network configurations through the integration and diagraming of communication architectures, topologies, hardware, software, transmission and signaling links and protocols.
      • Enhance the product base through in-depth product evaluations and network issue resolutions.
      • Maintain product and service quality by assisting in the development and documentation of technical standards.
      • Develop, document and implement approved procedure methods for all daily activities and projects.
      • Maximize the design process by establishing protocol compatibility standards, developing and implementing network enhancements and making recommendations for improvement.
      • Optimize and configure the existing network through the planning and completion of medium- to highly complex projects, systems and issues.
      • Support third-party vendors and team members across the organization during implementations by providing escalated tier troubleshooting and issue resolution.
      • Serve on one or more projects simultaneously and occasionally as a project team lead.
      • Improve the department's success by guiding and mentoring less experienced team members.
      • Mitigate risks by complying with all industry-specific local, state and federal regulations for every project.Required keys for success:
        • Five or more years of data network experience.
        • Expert in related industry specifications and standards, such as Institute of Electrical and Electronics Engineers (IEEE), American National Standards Institute (ANSI), multi-mode fiber, single-mode fiber, unshielded twisted pair (UTP) cabling, bridging, switching, routing, Ethernet and transport technologies and protocols.
        • Advanced knowledge of network design and devices, network appliances, network architecture, protocols and network topology.
        • Proven data networking knowledge, such as open systems interconnection (OSI) model, transmission control protocol/internet protocol (TCP/IP) and optical transport.
        • Proficient in using internal and vendor ticketing and software tools.
        • Deadline-driven with the ability to learn new technologies and work in a fast-paced team environment.
        • Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
        • Effective written and spoken English communication skills with all levels of an organization.How you will stand out from the crowd:
          • Knowledge of Spectrum Enterprise products, services and culture.Your education:
            • Bachelor's degree in computer science, electrical engineering or a related field, or an equivalent combination of education, training and experience (required).
            • Cisco Certified Network Professional (CCNP) (preferred).
            • Industry or vendor-specific certifications and training, such as Cisco, Juniper or Alcatel-Lucent (preferred). ENE311 334069-1 334069BR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.The pay for this position has a salary range of $78,900.00 to $182,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Keywords: Spectrum, Cerritos , Network Engineer III, Managed Voice Trunking Restoration, Spectrum Enterprise, Engineering , Cerritos, California

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