Posted on: August 3, 2022
DJI is the global leader in developing and manufacturing
innovative drone and camera technology for commercial and
DJI was founded and is run by people with a passion for
remote-controlled helicopters and experts in flight-control
technology and camera stabilization. The company is dedicated to
making aerial technology accessible, reliable and easy to use for
creators, innovators and businesses around the world.
Job SummaryThe Process Engineer optimize, finalize and implement
working process in oversea customer service center, including but
not limit to maintenance process and test process
All essential duties are able to perform with or without reasonable
accommodation to all individuals with or without disability. -
Optimize, finalize and implement working process in customer
service center, including but not limit to maintenance and test
process- Follow up with the technical problems from customer
service center and provide solutions or corrective actions-
Implement new company policy in customer service center, define the
criteria and regulations, audit the execution on a regular basis-
Summarize and provide feedback for the technical issues discovered
in repair process- Set up quality standard and Quality Control
process, define the specifics, collect and analyze data- Draft
technical documents and update them on a regular basis (SOP, WI,
etc.)- Conduct inventory quality audit and generate report -
Participate in NPI deployment to service center, including product
training, repair testing fixture/software setup- Facilitate and
feedback engineering related tasks from Headquarter- Perform other
job-related duties as assigned
Requirements:Qualifications- Bachelor degree in Engineering or
related technical field; - 0-3 years of related experience-
Familiar with RF equipment and wireless technology- Have experience
about Lean- Have knowledge about ISO systemBe able to build the
standard production process- Ability to use English as a working
language, professional proficiency required - Ability to read,
write and speak Mandarin Chinese fluently, native or bilingual
proficiency preferred- Must be team player- Has a "can-do"
attitude- Must have excellent communication skills Supervisory
responsibilityThis position has no supervisory responsibilities
Physical demandsThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly
required to sit and use fingers to manually input data and write as
well as talk and hear to communicate with other employees.
Specific vision abilities required by this job include near acuity,
color vision, field of vision and ability to adjust focus. The
employee will be expected to sit in front of a computer to look at
the computer screen.
The position has sedentary lifting requirements. May occasionally
lift and/or move up to 20 pounds.
Environmental Conditions The job operates in a professional office
FLSA Compliance and Work hoursThis is a fulltime position. Days and
hours of work are Monday through Friday, and can range anywhere
between 7:00am to 7:00 pm. Occasional evening and weekend work
maybe required as duties demand.
Travel Up to 15% of travel is expected for this position
Additional EligibilityMust be eligible to work in the United
Keywords: DJI, Cerritos , 123336-Process Engineer, Engineering , Cerritos, California
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